Archive for the 'International Dispute Resolution' Category


Four Questions About International Online Dispute Resolution Part Five– EngagingConflicts.com

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Today’s post concludes a series co-authored by myself and international business attorney Vonda K. Vandaveer on the use of online dispute resolution to solve problems associated with traditional ADR. [Earlier posts: Part One, Part Two, Part Three, Part Four.]

This post addresses the question:

Are There Special Considerations In Selecting An ODR Leader For Business Disputes?

Selecting the appropriate person to conduct your ODR is a critical element to success. ADR and ODR specialists are not interchangeable. ODR differs from ADR because the ODR dynamics and the technologies that must be managed are different than face-to-face dispute resolution processes. People behave differently online than in person. While both the “offline” and online dispute resolution specialist must be able to educate the parties about the common psychological barriers to settlement and to structure and promote effective communication between the parties, the ODR specialist must also understand how the online environment affects interactions and must be able to manage this environment to facilitate rather than impede resolution of the problem.

Authors:

K. Vandaveer is an attorney based in Washington, DC concentrating on international business law, immigration, and federal procurement. She publishes the U.S. Business and Immigration Law blog, and can be contacted at (202) 340-1215, and vonda@vkvlaw.com. Her law firm site is www.vkvlaw.com.

Gini Nelson is a mediator and attorney based in Santa Fe, NM who publishes the Engaging Conflicts blog. Previous Engaging Conflicts posts on ODR include posts about Cyberweek 2006 and Cyberweek 2007.

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Four Questions About International Online Dispute Resolution Part Four– EngagingConflicts.com

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Today’s post continues a series co-authored by myself and international business attorney Vonda K. Vandaveer on the use of online dispute resolution to solve problems associated with traditional ADR. [Earlier posts: Part One, Part Two, Part Three.]

This post addresses the question:

My Contract Does Not Address ODR. Can I Take Advantage of It?

As with traditional ADR, ODR does not need to be specifically required in the contract. The only requirement is that both parties consent to ODR. In fact, even if you are the defendant in a case or feel as if the other party has all the power, you should still consider proposing ODR because the corporate culture of the opposing party might be to promote the use of ADR to resolve disputes.

As an example of the prevalence of this corporate culture, more than 4,000 companies have signed the International Institution for Conflict Prevention and Resolution corporate ADR pledge, and more than 1,500 law firms have signed the law firm ADR pledge, including 400 of the United States’ 500 largest firms.

This series will continue on Thursday. Next post: Are There Special Considerations In Selecting An ODR Leader For Business Disputes?

Authors:

K. Vandaveer is an attorney based in Washington, DC concentrating on international business law, immigration, and federal procurement. She publishes the U.S. Business and Immigration Law blog, and can be contacted at (202) 340-1215, and vonda@vkvlaw.com. Her law firm site is www.vkvlaw.com.

Gini Nelson is a mediator and attorney based in Santa Fe, NM who publishes the Engaging Conflicts blog. Previous Engaging Conflicts posts on ODR include posts about Cyberweek 2006 and Cyberweek 2007.

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Four Questions About International Online Dispute Resolution Part Three– EngagingConflicts.com

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Today’s post continues a series co-authored by myself and international business attorney Vonda K. Vandaveer on the use of online dispute resolution to solve problems associated with traditional ADR. [Earlier posts: Part One, Part Two.]

This post addresses the question:

What Disputes Work Well for ODR?

Online ADR works well for most business disputes, assuming the parties want to obtain a mutually-acceptable resolution to their problem as opposed to “winning.” ODR is amenable to the same styles available in traditional ADR, such as early neutral evaluation, arbitration, and mediation. In fact, in addition to removing geographic barriers, ODR has certain other advantages over traditional face-to-face ADR. For example, with non-visual ADR the parties are spared certain body language and facial expressions that can be counter-productive to resolving the dispute. By removing these visual distractions, the parties can focus on the substantive issues of their problem and improve the chance at reaching a resolution.

This series will continue next week. Next post: My Contract Does Not Address ODR, Can I Take Advantage Of It?

Authors:


Vonda K. Vandaveer is an attorney based in Washington, DC concentrating on international business law, immigration, and federal procurement. She publishes the U.S. Business and Immigration Law blog, and can be contacted at (202) 340-1215, and vonda@vkvlaw.com. Her law firm site is www.vkvlaw.com.

Gini Nelson is a mediator and attorney based in Santa Fe, NM who publishes the Engaging Conflicts blog. Previous Engaging Conflicts posts on ODR include posts about Cyberweek 2006 and Cyberweek 2007.

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CPR’s International Dispute Resolution Podcasts — EngagingConflicts.com

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I previously introduced the International Institute for Conflict Prevention and Resolution’s weekly podcasts on International Dispute Resolution here.
Last Friday’s podcast was a discussion with John Heaps of Eversheds in London about, among other things, how Eversheds earned its honorable mention in last October’s CPR Law Firm Award for Excellence in ADR.

To hear the podcast visit CPR’s page at:  http://www.cpradr.org/audio1.asp
Next Friday’s podcast will be with Richard Naimark, senior VP of the American Arbitration Association.

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Four Questions About International Online Dispute Resolution Part Two– EngagingConflicts.com

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Today’s post continues a series co-authored by myself and international business attorney Vonda K. Vandaveer on the use of online dispute resolution to solve problems associated with traditional ADR. [Earlier posts: Part One.]

This post addresses the question:

How Does ODR Work?

ODR takes advantage of technology that most everyone in business already uses, such as computers, internet, email, instant chat, video conferencing, telephone conferencing, and increasingly VoIP (e.g. Skype).

ODR is not radically different than ADR. In fact, ODR-ADR hybrids already are in common use. Traditional ADR is typically supplemented with online interactions such as email.

Just as with traditional ADR, there are several ways of conducting online ADR, depending on the technology available to the parties and the nature of the dispute.

The various processes include:

1) Documents and party communications being sent by email;

2) Conferencing and meetings being held by video, by voice, or in chat rooms, with communications being shared or private, as the situation warrants.

3) Using a white board (a shared computer desktop) for sending and viewing documents and “signing” any agreements.

These various processes are designed to provide the same confidentiality and privacy that one finds with traditional, face-to-face dispute resolution.

This series will continue later this week. Next: What Disputes Work Well for ODR?

Authors:
Vonda K. Vandaveer is an attorney based in Washington, DC concentrating on international business law, immigration, and federal procurement. She publishes the U.S. Business and Immigration Law blog, and can be contacted at (202) 340-1215, and vonda@vkvlaw.com. Her law firm site is www.vkvlaw.com.

Gini Nelson is a mediator and attorney based in Santa Fe, NM who publishes the Engaging Conflicts blog. Previous Engaging Conflicts posts on ODR include posts about Cyberweek 2006 and Cyberweek 2007.

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Four Questions About International Online Dispute Resolution Part One– EngagingConflicts.com

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Today’s post introduces a series co-authored by myself and international business attorney Vonda K. Vandaveer.

For business leaders, alternative dispute resolution rather than litigation has no doubt become the preferred process for handling problems, thanks to its efficiency, cost-effectiveness, and flexibility. As businesses become more global, however, the traditional methods of face-to-face mediation, arbitration or other dispute resolution processes pose significant logistical barriers to parties separated by oceans or continents, calling into question traditional ADR’s value in these circumstances.

For example, a U.S. company with a prime contract to build a camp for the U.S. Army in Iraq may subcontract with a local vendor for day laborers. The contract drafted by the U.S. company inevitably will provide for some form of ADR, such as mediation, but equally inevitably the U.S. company will place venue in its home state, thousands of miles away from the other party.

Needless to say, such a provision presents a financial and logistical hardship to the foreign subcontractor. Not only does the party have to share the mediator’s expenses, its representatives would have to pay for air fare and lodging in the foreign venue.

In addition, this travel means valuable time away from their own business. As would be expected, this term in reality has a chilling effect on the distant party from engaging in ADR with the U.S. company. In fact, if the contract drafter is the more powerful of the parties, it may have included the clause with that very intent, knowing the smaller company has no leverage to argue for a more even-handed term.

If the parties are of equal power, at most they might negotiate venue in a neutral location, which means in case of a dispute both parties will have to pay for flights and lodging and take time away from their work. In addition, unless the parties find a mediator in the local jurisdiction, they would have to pay for the mediator’s expenses as well further augmenting expenses. As a consequence, with no incentive to engage in ADR, the parties will likely end up in court in one jurisdiction or another, the very result both parties were hoping to avoid.

These parties, though, have another solution to these logistical problems that should be included in the international ADR repertoire: online dispute resolution, also known as ODR.

With online dispute resolution, these logistical barriers pose no problem. Each party and the neutral all remain in their respective locations while engaging in the dispute resolution process, saving costs and time away from work. This article wiill address these questions:

  1. How Does ODR Work?
  2. What Disputes Work Well for ODR?
  3. My Contract Does Not Address ODR, Can I Take Advantage Of It?
  4. Are There Special Considerations In Selecting An ODR Leader For Business Disputes?

This series will continue next week.

Authors:
Vonda K. Vandaveer is an attorney based in Washington, DC concentrating on international business law, immigration, and federal procurement. She publishes the U.S. Business and Immigration Law blog, and can be contacted at (202) 340-1215, and vonda@vkvlaw.com. Her law firm site is www.vkvlaw.com.

Gini Nelson is a mediator and attorney based in Santa Fe, NM who publishes the Engaging Conflicts blog. Previous Engaging Conflicts posts on ODR include posts about Cyberweek 2006 and Cyberweek 2007.

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CPR’s New International Dispute Resolution Podcast

mcilwrath4.gifI came across these International Dispute Negotiation podcasts recently on the International Institute for Conflict Prevention and Resolution’s (CPR) website. They address hot topics in cross-border commercial conflict resolution. New ones are added every Friday. Michael McIlwrath, Senior Counsel, Litigation for GE Infrastructure - Oil & Gas, is host. Michael is based at his company’s headquarters in Florence, Italy and represents his division in disputes world-wide, including work in negotiations, mediation, and arbitration.

Recent podcasts include:

  • Offshore Litigation Work in India — This controversial method of reducing litigation costs in common law systems, like the US and UK, send legal work to India.
  • How to Effectively Use Mediators with interview featuring Prof. Dwight Golann from Boston’s Suffolk University Law School.

Tomorrow’s podcast is “The Arbitration Tribunal of Barcelona”.

Click here for more information.

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