Four Questions About International Online Dispute Resolution Part Two– EngagingConflicts.com

Today’s post continues a series co-authored by myself and international business attorney Vonda K. Vandaveer on the use of online dispute resolution to solve problems associated with traditional ADR. [Earlier posts: Part One.]
This post addresses the question:
How Does ODR Work?
ODR takes advantage of technology that most everyone in business already uses, such as computers, internet, email, instant chat, video conferencing, telephone conferencing, and increasingly VoIP (e.g. Skype).
ODR is not radically different than ADR. In fact, ODR-ADR hybrids already are in common use. Traditional ADR is typically supplemented with online interactions such as email.
Just as with traditional ADR, there are several ways of conducting online ADR, depending on the technology available to the parties and the nature of the dispute.
The various processes include:
1) Documents and party communications being sent by email;
2) Conferencing and meetings being held by video, by voice, or in chat rooms, with communications being shared or private, as the situation warrants.
3) Using a white board (a shared computer desktop) for sending and viewing documents and “signing” any agreements.
These various processes are designed to provide the same confidentiality and privacy that one finds with traditional, face-to-face dispute resolution.
This series will continue later this week. Next: What Disputes Work Well for ODR?
Authors:
Vonda K. Vandaveer is an attorney based in Washington, DC concentrating on international business law, immigration, and federal procurement. She publishes the U.S. Business and Immigration Law blog, and can be contacted at (202) 340-1215, and vonda@vkvlaw.com. Her law firm site is www.vkvlaw.com.
Gini Nelson is a mediator and attorney based in Santa Fe, NM who publishes the Engaging Conflicts blog. Previous Engaging Conflicts posts on ODR include posts about Cyberweek 2006 and Cyberweek 2007.
Comments(0)
As his bio states:
As her bio states:
I came across these International Dispute Negotiation podcasts recently on the International Institute for Conflict Prevention and Resolution’s (CPR) website. They address hot topics in cross-border commercial conflict resolution. New ones are added every Friday. Michael McIlwrath, Senior Counsel, Litigation for GE Infrastructure - Oil & Gas, is host. Michael is based at his company’s headquarters in Florence, Italy and represents his division in disputes world-wide, including work in negotiations, mediation, and arbitration.

Peter Adler is one of the conflict specialists I respect most. Earlier posts about his work are posted
As his bio states:



